Welcome to Stabob's Handcrafted Cat Houses and furniture
We ship UPS and Fedx SHIPPING COSTS ARE HIGH ON A LOT OF OUR ITEMS BECAUSE OF THEIR LARGE SIZE. ON LARGE ITEMS UPS CHARGES BY SIZE RATHER THAN WEIGHT.
SHIPPING COST FOR UNITED STATES IS FOR LOWER 48 ONLY WE DO NOT SHIP TO ALASKA OR HAWAII
But please contact me if you have any problems with your order.
We only except returns if the item is damaged, defective or incorrect with the error being our fault.
We do not guarantee that every cat will use one of our houses, though most do the customer has to determine if their cat will use a house BEFORE ORDERING. It takes a lot of patience and usually some cold weather to get a cat to use a house for the first time, but once they do they will be in it all the time. If you need multiple houses we suggest ordering one and trying it out first. DO NOT ORDER ONE OF OUR OUTDOOR CAT HOUSES FOR INDOOR USE, IT WILL NOT WORK
As for getting the cat to use the House, it takes a lot of patience and some coaxing. People have the most success using canned cat food because it has strong smell, especially fish. What you do is place the food right in front of the Pod door for several days. Then move the food right inside the door propping the flap open inward so the cat has to stick its head inside the Pod to eat. Do this for several days, then move the food all the way inside the Pod with the flap. At first the cat might just go in eat the food and leave but he will remember this as a place to go when he needs shelter.